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POPIA and privacy

Privacy notice

This notice explains how Bulk Business Box App processes information when you use BBB App, purchase a service or ask our team to assist your business.

Effective 7 October 2026 · Launch draft for legal review

Who is responsible

Bulk Business Box App is the responsible party for information processed through BBB App. Privacy and information requests may be sent to businessboxapp@gmail.com.

Information we process

We process account contact details, company profile information, subscription and payment references, service requests, compliance-planning answers and documents you deliberately upload. We record administrative actions for security, support and accountability.

Do not provide passwords, one-time PINs, CAPTCHA answers, banking logins or SARS Tax Compliance Status PINs. Complete protected identity and declaration steps directly on the relevant official portal.

Why we use it

Information is used to provide requested services, operate business workspaces, organise evidence, calculate planning reminders, manage payments, communicate fulfilment progress, prevent misuse and meet applicable legal or accounting duties. BBB App does not sell personal information.

Service providers and authorised specialists

We use contracted technology providers for authentication, hosting, databases, private file storage and payments. A registered accountant or another authorised specialist may receive only the information needed for a service after the customer has requested that service. Canva receives content only when a user chooses to connect or open Canva.

Retention and deletion

Records are kept only while needed for an active account, service delivery, dispute handling, security or a legal retention duty. You may request access, correction, objection or deletion. Some transaction, tax or audit records may need to be retained after an account closes. Deletion from backups follows the relevant provider’s backup-expiry cycle.

Security and incidents

BBB App uses authenticated access, company-level membership checks, private document storage, audit events and encrypted HTTPS transport. No internet service is risk-free. If we reasonably believe protected information has been compromised, we will investigate and make required notifications.

Your choices

You may ask what information we hold, request a correction, withdraw optional consent, object to processing or lodge a complaint with South Africa’s Information Regulator. Withdrawing information may prevent us from completing a requested service.